MACT Team Specialist

Job Overview

Join us and be part of a team that values your professional growth and personal well‑being! You will begin with a competitive pay rate of $20.50–$23 DOE and full‑time benefits.

We prioritize growth, well‑being, and satisfaction of our team members.

• Limitless Growth and Career Advancement Opportunities
• Career Development with ongoing training
• Generous PTO Program – up to 3 weeks off in first year with continuous accruals and an additional PTO day for Well‑Being
• 10 paid holidays annually
• Wellness Program – Health Coach services and incentives to reduce costs
• Tuition Reimbursement up to $3,000
• Affordable health care plans (Medical, Vision, Dental)
• Flexible Spending Accounts (HSA, HRA, FSA) with select medical plans
• Insurance coverage – Aetna Medical, Delta Dental, Eyemed vision, free short‑term disability, life/AD&D up to $100k
• 403(b) retirement plan with company match
• Employee Assistance – 6 free coaching and 6 free therapy sessions plus wellness resources
• Additional insurance options (pet, extra life/AD&D, etc.)

The MACT Team Specialist functions as a Case Manager on the MACT Team, working with medical providers to address treatment. The specialist coordinates monitors and provides direct services in a community setting for consumers and acts as a member of a clinical team to assess consumer needs. They participate in development of service plans, provide and coordinate services, advocate for consumers, and assist in crisis intervention.

This person will provide after‑hours coverage and support to all persons being served on the team.

• Facilitate recovery and inspire hope for consumers while supporting achievement of service plan goals.
• Provide ongoing assessment and feedback on progress relative to service plans.
• Meet consumers in the community in accordance with policies, procedures and clinical protocols to provide supportive counseling and other services.
• Collaborate with prescribing clinicians, nurses and other team members to ensure timely development and implementation of individual service and crisis plans.
• Coordinate with all parties in consumer’s treatment per policy and procedure, including inter‑ and intra‑agency communication by phone and letter.
• Assist consumers and families in accessing additional needed services and entitlements, including identification of funding services.
• Transport consumers to necessary services as outlined in their service plans.
• Act as primary contact for a percentage of team consumers—maintain accurate, thorough, and current documentation, update weekly client schedule and serve as first contact for consumers and families.
• Document all consumer events according to policies and clinical protocols.
• Participate in daily team meetings and additional treatment or team communication meetings as required.
• Collaborate with team members to assure compliance with ACT fidelity measures.
• Maintain knowledge of medical areas of need such as appointment scheduling and understanding diagnoses (COPD, Diabetes, Hypertension).
• Additional duties may be required to meet program or department needs consistent with Copa Health productivity levels.

• Master’s degree in a behavioral health related field.
• Bachelor’s degree in behavioral health related field required; two (2) years behavioral health work experience preferred.
• Minimum 2 years experience as a Medical Assistant.
• Alternative qualifications:
  Master’s in non‑behavioral health field with 30 semester hours behavioral health education and two (2) years behavioral health work experience.
• Bachelor’s in non‑behavioral health field with 30 semester hours behavioral health education and four (4) years behavioral health work experience.
• Associate’s in behavioral health field with four (4) years behavioral health work experience.
• Associate’s in non‑behavioral health field with 30 semester hours behavioral health education and five (5) years behavioral health work experience.
• High school diploma or equivalent with 18 credit hours post‑high school education in a related field completed within the last four years and two (2) years full‑time behavioral health experience OR four (4) years behavioral health work experience.
• Valid Arizona Driver’s License, vehicle with minimum state insurance, and ability to meet Copa Health driving requirements.

Pre‑Employment Criminal Background and Drug Testing Required. Copa Health is an Equal Opportunity Employer—All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, or any other characteristics protected by law.