Patient Experience Coordinator

Position Title: Patient Experience Coordinator

Work Location: Peoria, AZ

Assignment Duration: Permanent Fulltime

Work Arrangement: 100% on-site

Spanish language: additional $1

The Patient Experience Coordinator is an essential position that assists in supporting operational excellence. The primary role is to ensure that the clinic operations run smoothly and timely daily. This position emphasizes customer/patient care excellence, privacy, compliance, and serving in a dynamic health setting.

• Welcome patients and conduct check-in with required forms
• Work in partnership with our organization's leadership to provide seamless and integrated service to our patients Lead the scheduling and patient visit coordination functions within the practice management system
• Ensure our patients are always delighted with the level of care they receive
• Act as an ambassador in the local community by nurturing relationships with other healthcare providers, social/community organizations, and marketing partners
• Perform other duties as assigned
• Working hours may include extended hours
• This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed

• Welcome patients and conduct check-in with required forms
• Work in partnership with our organization's leadership to provide seamless and integrated service to our patients
• Lead the scheduling and patient visit coordination functions within the practice management system
• Ensure our patients are always delighted with the level of care they receive
• Act as an ambassador in the local community by nurturing relationships with other healthcare providers, social/community organizations, and marketing partners
• Perform other duties as assigned
• Working hours may include extended hours
• This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed