Clinical Service Tech; Tue - Sat

Position: Clinical Service Tech (Tue - Sat 1:00pm - 9:30pm)
At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life.

JOB SUMMARY Our Clinical Service Technicians positively impact the lives of patients each and every day by delivering medical equipment to them in their home. Clinical Service Technicians provide excellent customer service by going above and beyond to communicate product information, provide solutions and ensure understanding of relevant details so that patients feel comfortable operating their equipment.

The anticipated salary range for this position is $21.95 - $23.46 (Hourly). The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

Working

Shift: Tuesday to Saturday from 1:00pm to 9:30pmESSENTIAL DUTIES AND RESPONSIBILITIES Load and unload medical equipment, oxygen (gas or liquid) and supplies onto and off of delivery vehicles.

Deliver medical equipment to homecare patients; including, setting up the equipment, instructing patients on the basic use of the equipment and assisting patients in solving problems regarding equipment use. Will also pick up medical equipment.

Ensure patients do not suffer service failures by proactively communicating estimated arrival times with patients and/or family members.

Complete daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs via paper or electronic means (cell phone and/or iPad).Perform routine vehicle maintenance and daily inspections including the checking of gasoline, oil fluids, tire pressure and brakes. Responsible for reporting any issues or malfunctions to leadership.

Respond to critical situations as appropriate, during regular business hours and on an on-call basis.

Comply with all applicable traffic laws and regulatory requirements; including, practicing safe driving habits, providing required documents needed for the Driver Qualification File, abiding by hours of service, daily log and hazardous materials (placarding, training and shipping papers) regulations.

Adhere to mandatory reporting requirements; physical abuse of any family member, unsafe home environment for care ordered, unsanitary conditions or animals causing such, or insufficient food for children.

May clean and assist with the repair of equipment.

May assist with the scheduling of daily deliveries and pickups, ensuring they are organized in a timely and efficient manner.

May assists less experienced Service Technicians by providing guidance and training on job duties and responsibilities.

Performs other duties as required SUPERVISORY RESPONSIBILITIES None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience High School Diploma required.

Must be at least 21 years of age.

At least one-year related work experience required.

Minimum of three years driving history required. Certificates, Licenses, Registrations or Professional Designations Must possess an active, valid Commercial Driver’s License with Hazardous Materials Endorsement at all times

Successful completion of Apria Healthcare's Driver Training Program Meet job-related requirements to comply with D.O.T., F.D.A. and Joint…