Scheduler, Healthcare

The leading cardiology group in the West Valley is expanding and looking to add valuable and skilled team members to our comprehensive and long-standing Practice.

Cardiac Solutions provides a personalized, team-oriented approach to patient care by promoting wellness through education, innovation, and technology. We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach. All team members play a vital role in providing our patients with tailored care and support services. Our focus helps to prevent the progression of heart disease and minimize hospital admissions for our patients.

• Competitive wages
• Monday - Friday for most positions
• 7 Company Paid Holidays*
• Employee Medical coverage option as low as $25.00 per paycheck*
• Supplemental coverage options to include Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, Accidental*
• Paid Time Off*
• Paid Sick Time
• Employee Assistance & Discount Programs

* Available to full-time, regular employees* - Restrictions may apply

POSITION SUMMARY:

This position is responsible for efficiently scheduling, rescheduling, and canceling office appointments per department protocols and procedures.

ESSENTIAL

JOB DUTIES:

• Schedules, cancels, and reschedules patient appointments.
• Documents all vital information pertaining to the appointment as necessary.
• Condenses physician's schedules as needed.
• Directs incoming calls to appropriate departments as needed.
• Works and completes various tasks (flags, registration, referrals, voice mails etc.).
• Other duties as assigned per the need of the organization and within scope of position.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of Microsoft Office products.
• Knowledge of HIPAA regulations.
• Skill in working with an EMR system, athena
  
  Practice preferred.
• Ability to work in a fast-paced environment and work well under pressure.
• Ability to provide quality customer service.
• Ability to work effectively and efficiently with others.
• Ability to maintain professionalism at all times.
• Skill with working with multi-line telephone system.

EDUCATION AND/OR

EXPERIENCE:

• Minimum of 1 year of centralized scheduling in a medical office or healthcare setting strongly preferred.
• Strong time management skills and the ability to manage and prioritize multiple projects.
• Strong attention to detail, excellent verbal, and written communication skills.
• Cardiology terminology helpful.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the following physical/work environment functions apply:

• Sit for an extended period of time, stand, walk, talk, or hear
• Type, utilizing a computer keyboard and mouse
• May lift up to 25 lbs.
• May need to assist patients by assessing the situation and providing or seeking in office or outside assistance while exercising appropriate body mechanics.

Full-Time/Part-Time Full-Time

Shift Days

Minimum Education Minimum of one (1) year medical scheduling experience & Medical Terminology strongly preferred.

Travel Requirements

Exempt/Non-Exempt Non-Exempt

Location Peoria Office

Cardiac Solutions is a medical, physician-owned business that provides a comprehensive range of cardiac health services to the general public and referred patients. Founded in 1984 by Dr. Joseph Caplan, our clinics have established a solid reputation for innovative cardiology treatments and personalized cardiovascular care. We are proud of our status as the West Valley's leading cardiology team, specializing in YOUR total heart care.

Our board-certified cardiologists always put your treatment and care first, allowing you to have the peace of mind knowing that your heart is in good hands.

With our intensive educational opportunities through nurse-directed clinics, we help prevent the progression of heart disease by offering extensive cardiology testing. Our main goal is to avoid hospital admissions by accurately diagnosing and treating cardiac problems at the earliest possible stage. During this process, you not only build a relationship with your physician, but with the many members of our TEAM, all of whom are focused on YOUR heart health.

EOE Statement We are an equal employment opportunity employer. All qualified…