Chief Architect – Customer Identity Access Management; CIAM

Responsibilities

• Lead the design and development of the CIAM architecture framework
• Collaborate with business, security, and IT teams to gather requirements and translate them into technical solutions
• Define the overall CIAM architecture and strategy aligned with business goals
• Ensure secure, scalable, and seamless customer access management
• Drive integration of CIAM solutions with existing and future systems
• Establish best practices and governance for identity management
• Evaluate and recommend CIAM technologies, platforms, and tools
• Define integration patterns for customer identity data across systems
• Develop security models, including authentication, authorization, and privacy controls
• Provide guidance on compliance with data protection regulations (e.g., GDPR, CCPA)
• Oversee proof-of-concept and pilot implementations
• Create architectural documentation, standards, and guidelines
• Mentor and guide development teams on CIAM best practices
• Participate in risk assessments and mitigation planning related to identity management

• 10+ years experience in software, application solutions, development and architecture in highly regulated industries
• 5+ years designing and implementing Customer Identity and Access Management (CIAM) solutions
• 1+ years of experience leading large-scale identity transformation programs
• 1+ years of experience with integration IAM/CIAM platforms with cloud and on-premise systems
• Experience designing authentication, authorization, and identity lifecycle solutions