Senior Systems Operations Engineer

Responsibilities

• Lead or participate in managing all installed Windows Server systems, Active Directory services, and Microsoft-based infrastructure within the Systems Operations functional area
• Provide advanced operational support for moderately complex to complex systems, ensuring stability, performance, and adherence to enterprise standards
• Drive increased system efficiencies and reduce manual intervention through Power Shell automation and operational process improvements
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of availability and reliability
• Independently resolve moderately complex technical issues while escalating more complex risks appropriately
• Work with vendors and other technical personnel for problem resolution and root cause analysis
• Lead or contribute to technical deliverables within team objectives, applying understanding of process controls, standards, and risk management practices
• Collaborate across infrastructure teams (network, storage, cloud, security) to resolve issues and improve service delivery
• Participate in incident, problem, and change management processes, ensuring compliance with enterprise operational and risk standards

• 4+ years of Systems Engineering, Technology Infrastructure, or equivalent demonstrated through experience, training, military experience, or education
• 2+ years experience working in highly regulated Financial Technology environments with strong risk and control awareness
• 4+ years experience administering Windows Server environments (2016/2019/2022) in enterprise settings