Manager – Digital Product Management

• Collaborate with engineering teams, business partners, and stakeholders throughout the product lifecycle
• Articulate the why, what, and how of products or features to Product Owners and constituents
• Communicate the product vision to broader stakeholders
• Align action items, owners, and due dates, and track them to completion
• Lead roadmap creation and requirements gathering
• Manage and prioritize the feature backlog using Agile Scrum methodologies based on business value and user impact
• Translate the software product roadmap into minimum viable product iterations
• Partner with Technology to develop, test, deliver, automate, demonstrate, and rapidly iterate platform capabilities and features
• Own and accept features for assigned scrum teams or capabilities
• Review and demonstrate sprint functionality with external partners, customers, the Director of Product Management, and colleagues
• Establish tracking and reporting to evaluate post-launch performance and future investment
• Apply new trends and competitive best practices to requirements and team methods of work

• 5+ years of Product Management experience driving product implementation iteratively
• Business acumen combined with technical knowledge and a customer-first mindset
• Bachelor’s or master’s degree in information technology, Computer Science, Information Security, Mathematics, Statistics, or a relevant field
• Experience with large-scale technology modernization and/or transformations
• Data Visualization and Reporting experience
• Ability to connect different stakeholder requirements
• Experience launching software or services with engineering teams
• Proficiency in prototyping, iterative development, Agile, and SAFe principles
• Strong leadership and ability to influence through partnerships
• Growth mindset and creative thinking skills
• Customer and end-user empathy
• Strong knowledge of UI/UX development activities
• Employment eligibility to work with American Express in the United States; visa sponsorship will not be pursued
• SAFe Agilist Certification is a plus
• Financial Crimes business experience and related solution acumen are preferred
• Machine Learning model development and production deployment experience is preferred
• Generative AI, prompt engineering, GENAI production use cases, and governance experience are preferred
• Low-code/no-code environment experience is preferred
• Ability to evaluate product performance, define KPIs, and monitor outcomes is preferred
• Data quality evaluation, data governance, or reporting tools experience is preferred

Demonstrates expertise in Product Management with a focus on Agile methodologies, data visualization, and stakeholder collaboration. Proficient in translating product roadmaps into actionable iterations while ensuring alignment with business value and user impact.

• Product Management Experience
• Agile Methodologies
• Data Visualization
• UI/UX Development
• SAFe Agilist Certification

• Product Implementation
• Requirements Gathering
• Feature Backlog Management
• Prototyping
• Iterative Development
• Data Quality Evaluation
• KPI Definition
• Machine Learning Model Development
• Generative AI Governance
• Low-Code/No-Code Environment

• Leadership
• Customer Empathy
• Creative Thinking
• Stakeholder Communication
• Growth Mindset

• SAFe Agilist Certification

• Financial Crimes
• Technology Modernization
• Product Roadmap
• Minimum Viable Product
• Software Launch

• Agile Tools
• Reporting Tools
• Data Governance Tools
• Data Visualization Software
• Collaboration Platforms