Retail Sales Associate

$15.25 to $18.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access
  * program is available to all employees on the second (2nd) day of employment. Employees can withdraw up to 50 % of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation:
  One week of paid vacation after six months of active, full‑time service; an additional week after one year; two weeks after each subsequent anniversary (up to 5 years).
• Sick/Personal: 8 hours after six months, 16 hours at each subsequent anniversary up to 5 years.
• Employee discounts are available to all employees on the first day of active employment.
• Tuition Reimbursement with First Cash Education, up to $2,000 per year, for full‑time employees who meet program requirements.
• Access to over 10,000 discounts from more than 1,000 companies through First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry‑level, full‑time sales associates for our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with all staff to ensure excellent customer service on both the lending and retail sides of the business. They greet, engage, and interact with customers to process sales, loans, and other transactions, handling a wide variety of merchandise, including items, electronics, firearms (in FFL locations) and more.

The position offers an hourly wage plus commission based on productivity. The employee’s pay is based on location, qualifications, and experience.

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Maintains a clean, stocked sales floor and displays merchandise.
• Processes sales and loan transactions in accordance with policies, procedures, and regulatory requirements.
• Handles all cash and negotiable items per established policies.
• Answers incoming calls per company standards.
• Communicates legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, using respectful communication.
• Partners with all employees to create a positive and memorable customer experience.
• Completes assigned training successfully.
• Performs other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties involving prolonged standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and obtain firearms certification.
• May be asked to assist a customer outside the building or retrieve items from exterior storage.
• Minimum age 18 years.
• High school diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Basic math proficiency.
• Cash‑handling experience preferred.
• Willingness to work in multiple locations as needed.
• Flexible retail schedule, including weekends and holidays.
• Computer‑literate and able to operate point‑of‑sale (POS) systems and common office machines.

The employee commission incentive plan is proprietary. Pawnbrokers may earn 2‑8 % commission based on the gross profit of their performance. Details are provided during the interview process.

Pay rates will not be below any applicable local minimum wage requirements.

Earned Wage Access is a service provided by Net Spend; signup is required; restrictions and fees apply.

First Cash 401(k) program is available to employees 21 years or older.

Maximum base pay rate is derived from the applicant’s experience and relevant skills for the specific position.

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