Sales Engineer

Responsibilities

• Advance forward the PCV sales growth initiative
• Develop and implement strategy to grow sales and Pump, Valve and Cyclone installation base in defined sales territory
• Foster an environment of customer intimacy by putting the needs of the customer first, clear communication, and timely in efforts
• Responsible for growth of Order Intake (OI) and maintenance of Contribution Margin (CM) in territory to achieve PCV sales targets
• Engage in requisite technical product training to become a valuable client resource for cyclones, pumps, and valves
• Work with inside sales, product line management to develop value propositions for complex proposals that help differentiate FLSmidth from our competitors
• Manage/implement formal repair programs and identify opportunities to drive more service work
• Manage indirect relationships with authorized distributors, sales agents, and channel partners within territory
• Responsible for driving 3rd party performance including rep addition, subtraction, and/or replacement
• Review proposals generated by inside sales to ensure they are correct
• Owner of the pricing strategy and technical recommendations
• Generate technical documentation to describe the scope of supply for purchase orders
• Review order acknowledgements for accuracy
• Ensure travel expenses are prudent and reasonable
• Work with account receivables to help collect on overdue accounts
• Collaborate with members of the specialty applications, valve, and aggregate team to grow sales and service clients
• Serve as client account manager under guidance of specialty applications manager
• Participate in Miller Heiman sales training and keep all CRM Account Plan updated
• Monitor and support improvement processes to improve customer satisfaction and service quality
• Track warranty performance and support organization's efforts to reduce warranty claims
• Ensure adherence to FLSmidth’s policies including Safety, Compliance and Rules of Engagement
• Promote a culture of personal and team safety

• B.Sc. degree in Engineering discipline (e.g., Chemical, Metallurgical, Mechanical, Electrical, Industrial) preferred
• 5+ years of industrial sales background, preferably in mining and minerals, or equivalent combination of education and experience
• Understanding of pump & hydro cyclone mechanics, operating theory, and value drivers
• Must be competent in account management, territory planning, negotiating T&C’s / Contracts and be able to organize sales strategies and possess exceptional presentation skills
• Excellent people skills with the ability to effectively communicate with customers
• Ability to read engineering/mechanical drawings, flow sheets and understand various processes
• Knowledge of competitor’s equipment to help define value proposition for FLSmidth offering
• Must be a self-starter and problem-solver who keeps the customers’ best interests at heart
• Communicates proactively & regularly with inside sales, product line engineering, and management teams
• Employee will conduct visits to a variety of mining, mineral processing, metal, chemical, pulp/paper, power & oil/gas sites
• Travel will include planned and emergency sales calls throughout the assigned territory