Accounts Receivable Coordinator

POSITION DESCRIPTION

POSITION TITLE: Accounts Receivable Coordinator

LOCATION/DEPT: Finance Department

REPORTS TO (TITLE): Accounting Manager - Accounts Payable/Accounts Receivable

PEOPLE MANAGER: No

FLSA CATEGORY: Full Time, Non-Exempt

PAY GRADE: 405

PAY RATE: $19.97 - $23.96 Hourly

At The Salvation Army, we are dedicated to "Doing the Most Good". We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for youth after school and on the weekends achieve and maintain sobriety, and give hope to the hopeless.

The Salvation Army North and Central Illinois Division provides these services to people in need.

The Accounts Receivable Coordinator is responsible for managing and coordinating all aspects of the accounts receivable function for The Salvation Army NCI Division. This position ensures timely and accurate invoicing, collection, recording, and reconciliation of revenue transactions. The Accounts Receivable Coordinator works closely with program, development, and finance staff to maintain the integrity of receivable balances, ensure compliance with grant and contract terms, and support accurate financial reporting across entities and funds.

Accounts Receivable Management

• Prepare, review, and issue invoices for grants, contracts, and program services across multiple entities and funds.
• Record and apply all incoming payments (cash, checks, ACH, credit, online donations) to the appropriate accounts, programs, and entities.
• Maintain the AR subledger and reconcile it regularly to the general ledger to ensure accuracy.
• Monitor receivable balances and aging reports; proactively follow up on overdue accounts.
• Deposit all cash and checks received on a timely basis.
• Ensure accurate revenue coding to appropriate funds, cost centers, and programs based on organizational and funder guidelines.
• Process credit card transactions as authorized by donors.
• Initiate ACH transfers with supporting documentation on a timely basis.

• Coordinate with Advancement, Program and Finance departments to verify billing date, deliverables, and grant milestones before invoicing.
• Assist with month-end and year-end closing activities, including AR reconciliations and deferred revenue analysis.
• Support grant and contract revenue recognition in accordance with the Salvation Army, GAAP and nonprofit accounting standards.
• Prepare regular AR aging, collection, and revenue reports for management and program leadership.

• Utilize and maintain date accuracy within the organization's Acumatica accounting software.
• Set up and maintain customer, grant, and funder profiles within accounting system.
• Ensure documentation for all receivable transactions is complete, accurate, and audit-ready.
• Assist in the implementation and refinement of AR-related processes and internal controls.

• Serve as a primary point of contact for receivable inquiries from funders, customer, and internal staff.
• Collaborate with the Finance and Advancement teams to support the reconciliation of donation and grant receivables with donor databases (e.g., Salesforce, Raiser’s Edge).
• Communicate proactively with funders, partners, and vendors to ensure accurate and timely payments.
• Provide support during annual audits by preparing requested schedules and documentation related to receivables and revenue.

This position reports to the Accounting Manager - Account Payable / Accounts Receivable.

In contracts related to this position's duties, this individual acts as representative for The Salvation Army and its mission.

This individual will be evaluated on how effectively the outcomes of this position are achieved as well as the timeliness, accuracy and completeness of accomplishing assigned goals will be reviewed. An evaluation of how effectively staff responds to the services…