Digital Experience Internship

Overview

This internship will be a temporary summer position lasting approximately 10 weeks.

• Assist with MyOSF engagement and digital experience initiatives.
• Support operational workflow reviews and process improvement efforts.
• Assist with project coordination, task tracking, and follow-up activities.
• Organize reports, spreadsheets, presentations, and project documentation.
• Assist with reporting and data organization activities.

• Support communication updates and digital engagement efforts.
• Assist with development and review of onboarding and educational materials.
• Help maintain workflow documentation and training resources.
• Assist with internal communication and marketing support activity.

• Schedule meetings and assist with coordination of team activities.
• Prepare meeting agendas, notes, and follow-up documentation.
• Organize electronic files and maintain document accuracy.
• Respond professionally to internal inquiries and requests.

• Participate in team meetings and operational discussions.
• Gain exposure to healthcare digital operations and patient access workflows.
• Collaborate with Digital Experience leaders and team members on assigned initiatives.
• Complete additional duties as assigned in support of operational and organizational goals.

REQUIRED QUALIFICATIONS:

• Current student attending a college/university undergraduate/graduate program with a focus in healthcare administration, business, communications, marketing, information systems, healthcare operations, or related field.
• Excellent interpersonal skills, with the ability to interact effectively with individuals at all levels within the organization.
• Proven ability to multi-task, manage multiple projects simultaneously, and maintain a high level of attention to detail.

PREFERRED QUALIFICATIONS:

• Interest in healthcare operations, digital engagement, patient experience, or healthcare technology.
• Prior experience in customer service, administrative support, communications, or project coordination.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams).
• Strong organizational and problem-solving skills.

OSF Health Care is an Equal Opportunity Employer.