Box Office Supervisor - Peoria Civic Center

Position

Box Office Supervisor

Finance

Box Office Manager

Full-time, Hourly, Non-exempt

Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for a Box Office Supervisor at the Peoria Civic Center. The role oversees ticket sales and all other seller activities for the Peoria Civic Center box office. Starting pay is $20–$24 per hour, depending on experience. Benefits include paid vacation, 11 paid holidays, paid sick time, group insurance, and 401(k).

• Oversee all ticketing accounting regarding receipts, data entry, auditing reports, and cash handling procedures.
• Prepare weekly staff reports.
• Prepare final box office reports and event settlements when needed.
• Schedule and supervise box office staff during open hours.
• Audit and balance ticket seller cash drawers at shift end.
• Ensure Box Office is stocked with necessary supplies for sellers (ticket stock, envelopes, office supplies, etc.).
• Resolve customer service issues.
• Assist with event builds in the ticketing system.
• Communicate with Box Office Manager, Event Staff, and Promoters throughout events.
• All other duties and responsibilities as assigned.

Directly supervise ticket sellers.

• Ability to satisfactorily perform each essential duty.
• Bachelor’s degree in business management, accounting, related field, or comparable experience (preferred).
• Supervisory experience (essential).
• Prior ticketing experience (helpful).
• Cash handling experience (preferred).
• Excellent communication, interpersonal, and organizational skills.

• Professional communication skills, written and verbal, with English fluency.
• Professional computer skills, including proficiency with Microsoft Office Excel, Word, and Outlook.
• Ability to use ticketing equipment, calculator, telephone, credit card machine.
• Ability to use an electronic timeclock for recording hours worked.

• Ability to pass a criminal and financial background check according to company standards.
• Must be available to work hours as required by events, including weekends, evenings, and holidays as needed.

Regular lifting of up to 25 lbs.; occasional lifting of up to 50 lbs. The employee is regularly required to move around the facility and to speak and hear sufficiently to communicate with patrons and staff. The employee must navigate narrow passageways, work in confined spaces, and work while seated for long periods. Ability to count cash and work at a computer.

Legends Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants who need reasonable accommodation to complete the application process may contact Human Resources for the Peoria Civic Center at m