Development Coordinator- Peoria Zoo

Development Coordinator
- Peoria Zoo

PEORIA ZOO - PEORIA, IL 61603

Salary Range $45,760.00 - $49,920.00 Salary/year Position Type Full Time

DUTIES :
Under the supervision of the Director of Development, the Development Coordinator is responsible for and will:

• Manage donor, member, volunteer/board member, and constituent records within Raiser's Edge, Rec Trac, and other applicable systems.
• Process charitable gifts, pledges, memberships, sponsor ships, and related transactions while ensuring accurate record keeping.
• Perform database imports, exports, audits, and routine data procedures.
• Generate reports, queries, dashboards, and other records needed for development, membership, financial, and operational purposes.
• Support front-line fundraising efforts by maintaining accurate donor activity records and entering contact reports and meeting notes.
• Maintain filing systems, records, and departmental documentation.
• Reconcile development and membership transactions and assist with record verification and audit preparation.
• Perform clerical and administrative duties including data entry, report preparation, mailings, ordering supplies, and correspondence.
• Coordinate meeting logistics, including scheduling, preparing meeting materials, recording minutes, and maintaining records for board, committee, and staff meetings.
• Assist with preparation and distribution of board and committee meeting materials.
• Prepare and distribute donor acknowledgements, tax receipts, pledge reminders, and other stewardship communications.
• Assist with donor, membership, and fundraising mailings, including list preparation, mail merges, and data exports.
• Assist with donor stewardship activities, including thank-you calls, correspondence, donor tours, and event support.
• Serve as a point of contact for donors, members, and supporters regarding routine inquiries and stewardship matters.
• Represent Peoria Zoo and Peoria Zoological Society at events and community engagements as assigned.
• As the department grows, assist the Director of Development with donor cultivation, stewardship, and relationship-building activities.
• Support ongoing database improvements and software implementation projects, including training, testing, process documentation, and workflow development.
• Assist with the transition from Raiser's Edge 7 to Raiser's Edge NXT, including data validation, user training, process improvements, and implementation of best practices.
• Provide basic technical support and troubleshooting for development-related software systems.
• Collaborate with staff and vendors to identify opportunities to improve database functionality, reporting, and operational efficiency.
• Follow all safety procedures that pertain to the duties performed.
• Support all aspects of the Park District's safety program.
• Perform other duties as assigned.

ESSENTIAL FUNCTIONS :

• Ability to manipulate computer and phone systems.

• Ability to understand and complete recordkeeping and paperwork relative to job duties.

• Ability to sit, type, and work at a computer for extended periods.

• Ability to lift up to 25 pounds occasionally.

• Must possess a valid driver's license.

Qualifications

Education:

Associate's Degree preferred. Equivalent combination of education and relevant experience will be considered.

Experience:

Minimum of two (2) years of experience in an office, administrative, customer service, database management, nonprofit, fundraising, or related environment preferred.

Knowledge and Ability :

• Strong organizational and time management skills with the ability to manage multiple priorities.

• Knowledge of office procedures and ability to operate general office equipment.

• Strong attention to detail and commitment to data accuracy and confidentiality.

• Good written and verbal communication skills.

• Proficiency in Microsoft Office and Outlook required.

• Experience with Raiser's Edge, Blackbaud products, Rec Trac, or other CRM/database systems preferred.

• Ability to learn new software systems and procedures.

• Ability to work independently and collaboratively in a team environment.

• Ability to maintain accurate financial, donor, membership, and constituent records.

• Ability to work…