Administrative Coordinator

About This Position The City of Austin’s Labor Relations Office plays a critical role in maintaining strong, and collaborative labor relationships across Austin’s public safety departments with the EMS, Police, and Fire Unions. The office negotiates labor agreements, monitors contract compliance, supports departments in interpreting contract requirements, advises City leadership on emerging issues, and provides an Alternative Dispute Resolution (Ombuds) process for Municipal Civil Service employees.

The Labor Relations Office is seeking an Administrative Coordinator to help ensure that negotiations, agreement compliance activities, and departmental support operations run smoothly and efficiently. In this position, you will coordinate complex meeting logistics, manage and organize negotiation and compliance documents, conduct research to support executive decision-making, and serve as a central triage point for communications flowing through the office.

This position will be forward facing with the City Manager’s Office, Mayor and Council Members’ offices, Public Safety Chiefs and Executive Teams, Directors and Public Safety Union Leadership. If you are a detail-oriented professional who excels at organizing high priority workflows, supporting executives, and keeping fast-moving operations on track, we encourage you to apply and contribute to the City’s mission of maintaining strong, transparent, and effective labor relations across Austin’s public safety departments.

Administrative Coordinator

Purpose:

Under general supervision, this position provides high-level support to Department Executives and is responsible for coordination of departmental activities, operations, and personnel in clerical and administrative support functions.

• Monitors projects performance and timelines.
• Handles day-to-day issues and information requests; forwards to correct division for responses.
• Coordinates events, other activities, or projects and works with internal and external customers.
• Coordinates and ensures adherence to quality standards, deadlines, and proper procedures of work performed by office, administrative, or customer service employees.
• Acts as liaison between department and City Council offices, City executives, and City department, and attends committee meetings, board meetings, or other meetings as necessary.
• Prepares correspondence, negotiation, and contract files; works with other staff within the department to provide input, gather data, analyze information, and make recommendations to department executives.
• Reads incoming letters, memos, submission, and reports to determine their significance to the director's office.
• Reviews reports submitted by staff members to recommend approval or to suggest changes.
• Conducts research, compiles data, and prepares papers for consideration and presentation by executives or committees.
• Prepares and presents comprehensive and detailed reports by compiling, reviewing, and analyzing data, and provides written and/or oral reports.
• Responds to and resolves sensitive inquiries and complaints and issues from both internal and external sources.
• Responsibilities - Supervisor and/or Leadership Exercised:
  Provide leadership, work assignments, evaluation, and guidance to others.

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of the functions of the departmental organization to include relationships between departments, divisions, and agencies.
• Knowledge of the various departments and key contacts required to meet the needs…