Radicle Agronomics Product Support Specialist

Radicle Agronomics Product Support Specialist

Date:
Jan 29, 2026

Location:

Tremont, IL, US

Brand: PTx

Workplace Type:
Onsite

Solutions for Every Season - We engineer and deliver precision ag hardware, software, and cloud-based platforms that connect every corner of the farm.

Radicle Agronomic is a dynamic entrant to the agricultural soil sampling and nutrient management industry, introducing novel technologies that dramatically improve quality, repeatability, and operational efficiency in a historically underdeveloped category. The Radicle Agronomics Product Support Specialist is responsible for delivering exceptional customer experience by providing advanced technical support to our business partners and end-users of the Radicle Agronomics platform. Other aspects of this role include collaborating with R&D, leading the development and execution of Radicle Agronomics product training, and creating technical support resources.

Serve as the primary contact for Radicle business partners and end-users, handling technical support calls during office hours and on an after‑hours rotation. This includes product setup and installation, in‑field operation, breakdown issues, and responding to inquiries via call, text, and email.

Act as a crucial liaison by communicating current issues and future product needs to the R&D team and actively participating in the go‑to‑market process for new product launches.

Initiate, manage, and execute projects aimed at enhancing customer experience, optimizing internal processes, and improving training programs' effectiveness.

Generate and edit essential technical publications, including operation/diagnostic manuals, service bulletins, and knowledge base articles. Additionally, lead both introductory and advanced level breakout sessions for customer training and select PTx events.

Assist in trade show success through setup, tear‑down, and staffing, while effectively communicating value messaging of the Radicle Agronomics platform to farmers and other industry professionals. Aid in ongoing R&D and agronomic research studies both in the lab and in‑field environments.

Bachelor’s degree in Agricultural Systems Technology, Agronomy, or equivalent experience (3+ years in Precision Ag support or 5+ years in related product support).

Familiarity and hands‑on experience in the agriculture industry.

Strong writing, editing, and creative expression abilities.

Comfortable communicating and presenting to large groups.

Strong problem‑solving skills and critical thinking. Comfortable with seasonal travel.

• Health care and wellness plans
• Dental and vision plans
• Flexible and virtual work options (where available)
• 401(k) Savings Plan with company match
• Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price
• Paid holidays and paid time off
• Health savings and flexible spending accounts
• Reimbursement for continuing education
• Life insurance and other supplemental insurance plans

This position will be within the range of $54,797 - $110,000 based on experience. This position is eligible for a bonus based on 8% compensation.

You will work with your wonderful AGCO colleagues in an Onsite model from Tremont, IL.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

We engineer and deliver precision ag hardware, software, and cloud based platforms that connect every corner of the farm.

Job Segment:
Cloud, Agricultural, Technical Support, Scientific, Technology, Agriculture, Engineering, Research

AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt®, Massey Ferguson®, PTx and Valtra®. AGCO's full line of equipment, smart farming solutions and services helps farmers sustainably feed our world.