Program Manager

Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support.

From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.

To serve Samaritan Ministries International (SMI) by leading activities pertaining to product development and launches, and is responsible for product profitability and planning.

• Product and Service Development
• Fostering Communication
• Product and Technical Knowledge
• Market, Industry, and Competitive Knowledge
• Branding and Positioning
• Acting with Integrity, Empathy, and Compassion
• Neighbor Focus
• Collaborating with Others
• Pursuing Excellence
• Thinking Strategically
• Visioning and Alignment

• Lead activities pertaining to product development and product launches
• Assist new product delivery through product development, testing, and marketing stages
• Contribute to new product introduction from development approval through to market introduction
• Work closely with cross-functional teams in all activities of the product line
• Contribute to product and brand strategy through industry analysis and research of the competitive landscape
• Support product pricing and profitability analysis for decision making
• Support the ownership of the end-to-end product line and assist in product profitability and planning, including new product additions
• Recommend product feature KPIs to measure product success
• Understand the product details and lead product-related technical and business analysis activities
• Contribute to the definition, development, and management of product pricing
• Assist the team in developing, maintaining, and realizing a product roadmap
• Under the direction of supervisor, translate product requirements and business strategy into clearly articulated and prioritized release plans and product backlogs
• Keep fact-based member sentiment at the center of all projects and project decision making
• Work cooperatively with MX to generate essential member research needed to support project decision making
• Conduct on-going competitive analysis as required for projects or as requested by the Director
• Help manage relationships with key third party vendors in collaboration with the Manager of Strategic Relations.
• Leverage strong analytical skills to conduct key business analysis in support of project or program.
• Maintain real time understanding of project status at all times using proactive management approach
• Lead projects and project teams successfully through all essential project management decision making gates
• Work in a totally integrated fashion with SMI departments and sub-departments
• Ensure especially strong connections with key software development and member services departments
• Contribute to managing program components including the program value proposition, benefit delivery, features, pricing, business rules, guidelines, terps, and other needed policy changes.
• Functions as the Product Owner on Software Development teams, as assigned
• Provide oversight, management, and leadership around the prioritization of software development work and collaborate with upper leadership to ensure alignment
• Lead the team responsible for vetting all incoming projects and manage the backlog
• Lead and mentor more junior Product Managers as assigned
• Collaborate with stakeholders to define and communicate the vision, goals, and objectives for missions. Maintain a clear mission timeline that aligns with the Product roadmap and the ministry’s strategic goals.

• Four-year degree from an accredited university or the equivalent combination of education and experience.
• Minimum of 3 years of relevant experience within SMI or another relevant organization
• Minimum of 1 year of experience managing major projects
• Previous…