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Senior Improvement Analyst – Service Delivery
Job in
Peoria, Peoria County, Illinois, 61601, USA
Listed on 2026-06-28
Listing for:
United Airlines
Full Time
position Listed on 2026-06-28
Job specializations:
-
Business
Business Analyst, Change Management
Job Description & How to Apply Below
United Airlines is seeking to fill a role focused on performance improvement initiatives within the Customer Contact Center. The candidate will enhance customer experience through strategic agent performance improvement and data-driven decision-making.
Successful candidates will bring strong analytical and communication skills, relevant project management experience, and a bachelor's degree or equivalent experience. A competitive salary, bonus eligibility, and extensive benefits including travel perks are also offered.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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