Director, Trade & HSD Strategy & Insights

Role Summary

The Director, Trade & HSD Strategy & Insights owns the reporting and action‑oriented insights that serve two customer‑facing functions: the Trade team (including National Trade Account Directors) and Health System Directors (HSDs). The role sits within Commercial Services & Support and operates as a dedicated strategic and operational partner to these functions, building the standing products they rely on to run their business.

• Trade Strategy Support (Primary)

  Serve as the strategy and planning engine for the Trade team, turning intelligence into actionable options. Synthesize channel, contract, and market intelligence into clear strategic options, recommendations, and decision frameworks for the Trade Lead and National Trade Account Directors. Maintain the Trade function’s channel and distribution strategy viewpoint—wholesaler economics, source‑program structure, distribution‑model shifts, and biosimilar channel dynamics—as a single, current strategic narrative.
  
  Support contract and program strategy by structuring scenario analysis, evaluating trade‑offs, and preparing the strategic rationale that informs National Trade Account Director negotiations. Translate enterprise and portfolio priorities into a coherent Trade strategy agenda, aligning it with distinct customer strategies across Pfizer’s wholesaler and distributor partners.

• HSD Customer‑Readiness & CAP Management (Secondary, Expanding)

  Own the customer‑ready strategic materials and the action‑planning process for HSDs and ABMs. Build customer‑ready Q  decks for HSD accounts, translating performance data into a defensible customer narrative. Own and manage the Collaborative Action Plan (CAP) process—including structure, cadence, templates, and follow‑through—to turn account opportunities into tracked, executed actions. Partner with HSDs and ABMs to prepare for customer milestones—QBRs and joint business planning—ensuring materials are ready ahead of meetings.
  
  Develop account‑planning frameworks and opportunity‑prioritization approaches applied consistently across their books of business. Capture recurring HSD field needs and feed them back into the strategy agenda.

• Customer‑Facing Data Partnership

  Serve as Pfizer’s data and analytics counterpart to the experts at large Trade customers. Build peer relationships with data teams at major wholesalers and distributors, aligning on data feeds, reconciliation, reporting methodology, and shared definitions. Resolve data discrepancies, improve quality and timeliness of shared data, and strengthen the analytical foundation relied on by the Account Director. Bring insight back from these relationships into Pfizer’s Trade strategy, planning, and analytics agenda.

• Business Planning & Operating Cadence

  Own the processes and rhythm that keep strategy, execution, and review connected across Trade and HSDs. Design and run planning processes—quarterly business reviews and joint‑business‑planning preparation—on a deliberate, repeatable cadence. Build and maintain frameworks, templates, and governance that connect strategy to execution across the Trade team and its HSD partners. Establish the operating rhythm—priorities, milestones, decision forums—to keep stakeholders aligned and moving.

• Cross‑Functional Orchestration

  Act as the operational connective tissue across Trade, HSD, Commercial Excellence, analytics, Contracts, Pricing, Portfolio, and Operations. Coordinate handoffs, close structural gaps, and lead cross‑functional projects and change initiatives that improve planning, decision making, and operations.

• Operational Excellence & Enablement

  Identify and close process gaps in Trade and HSD teams’ planning, contracting, and execution. Build documentation, playbooks, and enablement materials that make strategy and planning frameworks repeatable and self‑sustaining. Operate within Pfizer compliance, privacy, and data‑governance guardrails—escalating to Legal and Compliance with sound judgment.

Basic Qualifications

• Bachelor’s Degree
• Minimum of 8 years of commercial experience in pharmaceutical, biotech, or medical device—commercial strategy, operations, business planning,…