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Senior Associate Process Manager – Network Disputes
Job in
Peoria, Peoria County, Illinois, 61639, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
- Monitor assigned accounts for out of balances and research to resolve outstanding disputes
- Partner with cross‑functional teams to support disputes resolution and reconciliation
- Adhere to departmental procedures and internal controls to ensure strict adherence to governance models
- Champion process improvements that reduce manual work and reduce complexity
- Resolve complex problems, where expertise is required to interpret against policies, guidelines or processes
- Work closely with colleagues that key disputes
- Coach and train junior levels on processes and performance targets
- High School Diploma, GED or equivalent certification
- At least 1 year of experience in Microsoft Office or G Suite
- At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
- Bachelor’s Degree or military experience (Preferred)
- Lean, Agile, Six Sigma, Business Process Management, or Project Management certification (Preferred)
Position Requirements
10+ Years
work experience
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