Senior Manager, Absence and Accommodations

Lead the strategy, compliance, and delivery of Cox Automotive's absence and accommodations programs
Manage a team responsible for end-to-end leave, accommodation, and claims management processes
Lead absence and accommodations activities for mergers, acquisitions, divestitures, and business transitions
Oversee M&A-related claims transitions and transfer of eligibility and leave-status data
Interpret and operationalize union Collective Bargaining Agreement requirements
Develop compliant operational processes for federal regulations and Workers' Compensation
Partner with Environmental Health & Safety, Workers' Compensation, DOT, Legal, HR Compliance, and other stakeholders
Establish governance, quality, compliance, KPI, service-level, and audit-readiness frameworks
Serve as escalation point and trusted advisor for complex leave and accommodation matters
Oversee FMLA, STD, ADA, LTD, Workers' Compensation, and company leave programs
Design and implement scalable processes, tools, workflow automation, AI-enabled solutions, and intelligent case management
Partner with HR Technology, Benefits, Compensation, Payroll, and Employee Service Center teams on integrated workflows
Maintain SOPs, knowledge articles, documentation, training materials, job aids, and communications
Develop reporting and dashboards for U.S. and Canadian Absence & Accommodations functions
Analyze operational, compliance, vendor, claims, escalation, and service-delivery data to recommend improvements
Monitor third-party administrator escalations and support vendor performance management
Contribute to OFCCP Affi

• Bachelor's degree in human resources, Business Administration, or related field and 8 years' progressive Human Resources experience
• Alternative qualifications include a master's degree and 6 years' experience; a Ph.D. and 3 years' experience; or 12 years' related experience
• 3+ years' experience in a management or leadership role
• Proven experience leading leave of absence, accommodations, and/or HR operations programs in a complex organization
• Advanced knowledge of FMLA, ADA, and related leave and accommodation regulations
• Experience leading complex, cross-functional projects and strategic initiatives
• Strong background in process improvement, change management, and stakeholder engagement
• Ability to influence and build partnerships across all organizational levels, including executives
• Excellent communication, presentation, and analytical skills
• Highly organized, detail-oriented, and able to manage competing priorities
• Demonstrated discretion handling confidential and sensitive information
• PHR or SPHR certification preferred
• PMP certification preferred
• Must reside within the Eastern or Central time zones of the United States
• Must be currently authorized to work in the United States for any employer without current or future sponsorship
• No OPT, CPT, STEM/OPT, or visa sponsorship now or in future
• Must clear a pre-employment drug test

Demonstrates expertise in managing absence and accommodations programs, ensuring compliance with FMLA, ADA, and related regulations while leading cross-functional teams to improve operational processes. Capable of developing strategic initiatives and governance frameworks that enhance service delivery and stakeholder engagement.

• FMLA Compliance
• ADA Regulations
• Leave Management
• Process Improvement
• Stakeholder Engagement

• Absence Management
• Accommodations Programs
• Claims Management
• Operational Processes
• Data Analysis
• Workflow Automation
• KPI Development
• Audit-Readiness
• Reporting and Dashboards
• Change Management

• Excellent Communication
• Analytical Skills
• Detail-Oriented
• Organizational Skills
• Influencing Skills

• PHR Certification
• SPHR Certification
• PMP Certification

• Workers' Compensation
• Collective Bargaining Agreement
• Mergers and Acquisitions
• OFCCP Affi
• Environmental Health and Safety

• HR Technology
• AI-Enabled Solutions
• Intelligent Case Management
• Integrated Workflows