Manager, Electrification Operations

The Electrification Manager is a Field leadership position overseeing multiple solar (photovoltaic) installation crews and inspection personnel.

• Deliver against a committed installation and inspection volume forecast regularly, consistently, and against specific performance metrics such as safety, customer satisfaction, quality, productivity, and installation start to inspection complete cycle time.
• Ensure that every member of the branch team receives the proper safety training and equipment applicable to their position
• Ensure that “Best Practices” are being consistently applied throughout the branch operations
• Work to ensure that we are delivering an excellent customer experience and escalate customer concerns as necessary. This may include remove and replace projects
• Maintain advanced knowledge of electrical and general construction codes, and be the construction subject matter expert for the branch
• Work with the Director, Electrification Operations to provide accurate installation forecasts and branch performance reporting and increase or decrease construction capacity as needed
• Work closely with the Customer Success Specialist to ensure the efficient execution of the construction schedule
• Organize and optimize crew structure and work schedule for highest productivity
• Conduct pre-construction project reviews to determine resource requirements of the project
• Clearly understand and communicate installation Key Performance Indicator (KPI) targets and results, along with any construction incentive contests
• Review crew KPIs and provide feedback and performance management for field staff
• Lead and assist in the training of the field construction staff including; safety, quality, customer service, efficiency and administrative responsibilities
• Conduct quality control and safety inspections providing feedback to the construction staff, the Engineering Department, and the Director, Electrification Operations
• Ensure all projects are being completed with a high level of safety and quality
• Quickly and accurately handle required administrative duties including but not limited to: training documentation, inspection documentation, project documentation completion, field purchase orders and timecard data entry
• Conduct weekly safety "Tool Box Talk" meetings to ensure the proper use of electrical safety practices, fall protection and PPE
• Work closely with the Warehouse personnel to ensure crews are accurately and efficiently stocking/restocking installation vehicles and project materials
• Relate to the public and to customers in a professional, courteous and respectful manner, appropriately responding to their complements, questions and concerns
• Manage the inspection technicians, holding them accountable to key KPIS and ensuring inspection capacity is staffed to reduce backlog and achieve expedient inspection completions
• Depending on branch needs, may be responsible for documenting and completing service calls
• Assist on project installations ensuring their successful completion as needed

• Bachelor’s degree or equivalent
• Minimum f 5 years of construction experience, with a minimum of 2 years in a leadership role (renewables a plus)
• Valid state or local Electrical Journeyman and/or General Construction certification or license preferred. Depending on state requirements an Electrical Journeyman certification or license may be required
• Have CPR and First Aid certifications up to date and keep maintained for purposes of continued employment (class costs are reimbursable by the company)
• Managing and leading others:
  Builds a high performing, motivational environment through setting expectations, driving accountability, developing and empowering team members, and managing change. Excellent people…