Customer Service Representative; Part-Time

Position: Customer Service Representative (Part-Time)
TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

* Base pay of $15 an hour

* Opportunities to earn commission and bonuses on sales

* Flexible schedule

* Health and Dental insurance available

* Career advancement opportunities

What You'll Do

* Provide outstanding customer service on all calls and online inquiries

* Recommend moving services, junk haul services, storage services and packing/moving products based on cost, availability, and customer specifications.

* Input information into internal software based on customer contact and solutions for all services offered.

* Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns through inbound and outbound communication.

* Prepare related paperwork and documents.

* All other duties as assigned.

Who We're Looking For

* High school diploma or GED; associate's degree in a related field preferred

* At least 1 year of sales and/or customer service experience

* Excellent customer service skills: effective listening and communication

* Ability to multi-task and enter customer data into software while on the phone

* Confidence to initiate customer contact and comfortable asking for the sale

* Willing to submit to pre-employment background check and drug screen

* Creative problem-solving skills

* Exceptional organization and time management skills

* Strong team player who works productively with a wide range of people and personalities

* Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Peoria, Illinois. The employer at this location is KEVCOR Services Inc.