Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T0871

The Starting Hourly Rate / Salario por Hora Inicial is $16.25 USD per hour. The Pay Range / Rango salarial is $16.25 USD - $24.40 USD per hour.

ALL ABOUT TARGET — Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT — Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of:

• Communicating and interacting with guests to build an welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you complete daily tasks
• Engage with guests to help solve their specific needs when assistance is needed
• Make the guest aware of current promos, store activities and events
• Be knowledgeable about tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank guests and express appreciation for shopping at Target
• Know and speak to the benefits of Target Loyalty programs and assist with application or sign-up as needed
• Scan and bag guest items efficiently, accurately and in compliance with food safety standards and company best practices
• Work efficiently to minimize guest wait time while maintaining service quality and accuracy
• Explain how to use features and offerings within the Target App including Wallet
• Be familiar with Order Pick-Up, Drive Up and online ordering, and direct guests to enroll, activate and use these features
• Handle returns by following register prompts; partner with leadership as needed to resolve guest needs while following Target policies
• Maintain a clean, organized work area by gathering unpurchased items, baskets, and hangers for removal
• Stock supplies during store hours while remaining available for the guest
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner; comply with all safety policies, best practices, and training; report hazards and correct where possible
• Support guest services such as order pickup (OPU), Drive-up (DU) Orders, DU Returns and maintain compliance with federal, state, and local laws
• All other duties based on business needs

WHAT WE ARE LOOKING FOR — This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. But, There Are a Few Skills You Should Have From The Get-go:

• Communicating effectively, including using positive language and attentive to guests needs
• Welcoming and helpful attitude toward guests and other team members
• Attention to detail while…