Seasonal Customer Service

Seasonal Customer Service & Shipping Associate – Watch Repair

We are seeking a Seasonal Associate to support our Watch Repair facility in Peoria, with a strong focus on phone‑based customer support. This role serves as a key point of contact for customers while also assisting with shipping and data entry tasks.

• Answer incoming calls and provide timely, professional support to customers regarding repair status, shipping, and general inquiries.
• Document customer interactions and update order details in internal systems.
• Coordinate with internal teams to resolve customer questions and issues.
• Support shipping functions, including preparing and tracking outgoing and incoming packages.
• Maintain accurate data entry and ensure order information is up to date.

• Previous customer service experience (call center experience preferred).
• Strong communication and problem‑solving skills.
• Experience with data entry and basic shipping/logistics processes.
• Detail‑oriented with the ability to multitask in a fast‑paced environment.

The role is seasonal with potential for extension. Pay range is $16.00–$17.00 per hour, final pay rate determined based on experience and qualifications.