Customer Insights & Analytics Lead - Service Innovation
Job in
Peoria, Peoria County, Illinois, 61639, USA
Listed on 2026-06-12
Listing for:
Caterpillar Brazil
Full Time
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Caterpillar Brazil is hiring a Customer Insights & Analytics Manager in Peoria, Illinois. This role focuses on uncovering customer needs and managing a data analytics team to inform service innovations. The ideal candidate will lead discussions and gather insights to shape the service roadmap.
Strong analytical skills and experience in customer relations are crucial. The position involves significant collaboration across functions and may require travel. Caterpillar offers competitive compensation and comprehensive benefits.
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