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Customer Insights & Analytics Lead

Job in Peoria, Peoria County, Illinois, 61639, USA
Listing for: Caterpillar Financial Services Corporation
Full Time position
Listed on 2026-06-19
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below

Caterpillar Financial Services Corporation is seeking a Customer Insights and Analytics Manager to join their Services Innovation & Customer Insights team. In this role, you will uncover and translate customer insights into actionable service opportunities, manage a data analytics team, and lead service innovation.

This position focuses on gathering and synthesizing customer data to develop differentiated service offerings. Successful candidates will demonstrate strong skills in communication, customer focus, and relationship management.

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