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Senior Global CX Lead - Rental & Used
Job in
Peoria, Peoria County, Illinois, 61639, USA
Listed on 2026-06-20
Listing for:
Caterpillar Brazil
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Caterpillar Brazil is looking for a Senior Customer Experience Consultant to lead global customer experience initiatives from their locations in Peoria, Illinois, Cary, North Carolina, or Irving, Texas.
The successful candidate will be responsible for shaping and advancing CX strategies aligned with the Cat Rental & Used business goals. This role includes enhancing customer onboarding and retention through cross-functional collaboration.
A strong background in customer experience and project management is required, with an offer of competitive pay and various benefits.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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