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Enterprise Customer Success Manager — Cyber AI; Hybrid
Job in
Peoria, Peoria County, Illinois, 61639, USA
Listed on 2026-06-21
Listing for:
Darktrace
Full Time, Part Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Darktrace is looking for an Enterprise Customer Success Manager in Illinois to manage a portfolio of customers. The role requires developing strong relationships to ensure customer satisfaction and drive revenue growth through renewals and upselling. Candidates should have a minimum of 5 years of experience in Customer Success or related roles, along with strong communication and time management skills.
The position is hybrid, with 3 days a week in the Chicago office, offering a competitive salary range of $100k-$115k plus commissions and various benefits including medical, dental, and vision insurance.
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