Collections Expert; No Weekends

Job Description

We are currently hiring call center/collection experts to connect with people to solve delinquent account issues, working to provide a solution that will work for both the consumer and the organizations we serve. We offer advice, options and solutions to consumers to help get them back on track in repaying their financial obligations.

HOURS OF OPERATION:
Monday - Friday 8 AM – 6 PM

LOCATION:

Streator, IL (Onsite)

NON-BILINGUAL PAY: $15.50 an hour

• Prior customer service experience (collections or call center experience is a plus)
• Fluent in Spanish and English
• Professional verbal communication skills
• Outstanding attendance & work ethic
• Strong ability to navigate multiple systems while speaking with customers
• Must be self-motivated
• Problem solving and critical thinking
• Proficient in time management
• Negotiation skills
• Goal oriented
• Computer knowledge/skills
• Good typing/keyboarding skills
• Ability and openness to work professionally with a diverse customer base
• Works well in team setting
• Knowledge of personal loans and/or financial services is a strong plus
• A criminal background check is required

• Health Insurance (Medical, Dental, Vision)
• HSA/FSA plans
• Paid Time Off package
• Optional Daily Pay
• EAP
• 401(k) after 90 days
• And more

You will be eligible for health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month.

Alliance One is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Alliance One is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation please email us at