Global CX Strategist: Onboarding & Growth
Job in
Peoria, Peoria County, Illinois, 61639, USA
Listed on 2026-06-24
Listing for:
Caterpillar Financial Services Corporation
Full Time
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
-
Business
Job Description & How to Apply Below
Caterpillar Financial Services Corporation is seeking a Global Customer Experience Consultant to enhance customer experience and satisfaction within the Cat Rental & Used business. The successful candidate will partner with cross-functional teams to implement customer experience strategies leveraging insights and data.
This vital role involves leading global CX initiatives, translating Voice of Customer inputs into actionable steps, and collaborating closely with stakeholders across various departments. Prior experience in customer experience or strategy roles is essential.
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