Customer Insights & Analytics Leader for Service Innovation
Job in
Peoria, Peoria County, Illinois, 61639, USA
Listed on 2026-06-26
Listing for:
Caterpillar Inc.
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Caterpillar Inc. in Peoria, IL, is seeking a Customer Insights and Analytics Manager to uncover and synthesize customer insights for service innovation. This role will lead a data analytics team and partner with various departments to ensure customer insights inform service development.
The ideal candidate should have strong customer focus, effective communication skills, and the ability to build relationships. Benefits include health insurance and a competitive salary range.
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