Quality Engineer

Contract duration: 12 month contract with potential to extend or convert

Job Summary: We are seeking a technically skilled engineer or technician to support product quality, troubleshooting, and customer issue resolution for complex equipment systems. This role serves as a key liaison between customers, dealers, and engineering teams, helping diagnose electrical, software, and system-related issues while driving product quality improvements. The position combines technical troubleshooting, quality analysis, and customer support in a collaborative engineering environment.

Responsibilities:

• Investigate and resolve technical issues reported through customer and dealer support channels.
• Analyze diagnostic codes, machine data, and system information to identify root causes of equipment problems.
• Provide technical support related to electrical, electronic, software, and communication systems.
• Collaborate with engineering teams to develop corrective actions and long-term solutions.
• Monitor product quality trends and recommend improvements based on field feedback and data analysis.
• Develop and maintain quality control procedures, documentation, and reporting tools.
• Collect, evaluate, and report quality and reliability data.
• Support testing, validation, and evaluation of products, equipment, and systems.
• Assist with training activities related to quality processes and troubleshooting procedures.
• Participate in product investigations and occasionally support activities in manufacturing or testing environments.
• Communicate effectively with internal stakeholders, dealers, and customers to ensure timely issue resolution.

Requirements:

• 2–4 years of experience in engineering, technical support, product support, testing, quality engineering, field service, or a related technical discipline.
• Engineering degree preferred; strong technical or engineering technician backgrounds will also be considered.
• Internship experience may be counted toward overall experience requirements.
• Strong electrical troubleshooting skills.
• Experience using Microsoft Office applications.
• Ability to read and interpret technical drawings, schematics, blueprints, and engineering documentation.
• Familiarity with diagnostic tools and test equipment such as multimeters.
• Strong verbal and written communication skills.
• Self-motivated with strong analytical and problem-solving abilities.
• Ability to work effectively in a team-oriented environment.
• CAN Bus / J1939 communications
• Ethernet communications
• Software troubleshooting
• Hydraulic systems
• Electronic sensors, including Hall Effect sensors, pressure transducers, and angle sensors
• Knowledge of data analysis techniques and quality improvement methodologies.
• Technical writing experience.
• Experience with scripting, automation, or macros.
• Exposure to Six Sigma or continuous improvement practices.

Desired Soft Skills

• Clear and professional communication
• Friendly and approachable demeanor
• Empathy and patience when resolving customer issues
• Persistence and ownership in problem resolution
• Strong attention to detail
• Ability to work independently while collaborating effectively with others

Do you now or in the future require sponsorship (e.g. H-1B)? Y/N

EEO and ADA Statement:

Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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