Branch Sales Associate, Part Time

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Adapt communication style to differing audiences in email, over the phone, or in person
• Pick, prepare, and stage will-call orders and shipping products
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and navigate computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance standards
• Report to the Store Manager

• Flexibility to work any time within branch hours of operation
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance
• Learn and operate powered industrial equipment
• Agree to safety guidelines and comply with all process standards, including wearing personal protective equipment

Demonstrates strong customer service skills by effectively managing the customer experience, maximizing sales opportunities, and ensuring customer satisfaction. Proficient in operating powered industrial equipment and adhering to safety guidelines while maintaining branch standards.

• Customer Experience Management
• Sales Maximization
• Powered Industrial Equipment Operation
• Inventory Management
• Effective Communication

• Order Entry
• Product Selection
• Inventory Counts
• Showroom Replenishment
• Will-Call Order Preparation

• Adaptability
• Winning Attitude
• Customer Loyalty Building

• Safety Guidelines
• Personal Protective Equipment
• Branch Operations

• Computer Systems Navigation