Financial Assistance Advisor

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Full Time-Salary Enrollment Management, Peoria, IL, US

11 days ago Requisition

Salary Range: $43,000.00 To $47,500.00 Annually

Position Title:

Financial Assistance Advisor/Assistant Director of Financial Aid

Reports to:

Director of Financial Assistance

Appointment:
Full-time; 40 hours per week (12-month position)

Status:
Exempt

Bradley University is seeking a Financial Aid Advisor or Assistant Director of Financial Aid to join the Office of Financial Assistance. This position serves as a key resource for students and families as they navigate the financial aid process and make decisions about financing a Bradley education.

The Financial Aid Advisor provides individualized counseling, reviews and administers financial aid, assists students and families with understanding their options, and helps remove financial barriers to enrollment and continued student success. The successful candidate will combine strong customer service and communication skills with attention to detail, sound judgment, and a commitment to administering financial aid accurately and in accordance with federal, state, and institutional requirements.

As a member of Bradley's enrollment management team, the Financial Aid Advisor will collaborate closely with colleagues in Financial Assistance, Admissions, Student Financial Services, and other campus offices to provide a coordinated and student-centered experience.

• Counsel prospective students, current students, and families regarding financial aid eligibility, application requirements, financial aid offers, scholarships, grants, loans, work opportunities, and financing options.
• Explain financial aid information in a clear, approachable manner that helps students and families understand both their options and their responsibilities.
• Assist students and families with completing financial aid requirements, resolving outstanding issues, and identifying next steps.
• Provide proactive outreach to students with incomplete financial aid files or other issues that could create barriers to enrollment or continued attendance.
• Support students experiencing changing financial circumstances and provide guidance regarding available review and appeal processes.
• Deliver a high level of responsive, compassionate, and solutions-oriented service.
• Review student financial aid files and determine eligibility for federal, state, institutional, and private financial assistance in accordance with applicable regulations and University policies.
• Review FAFSA information and supporting documentation and resolve discrepancies or conflicting information.
• Exercise professional judgment within established regulatory and institutional guidelines when appropriate.
• Assist with verification, satisfactory academic progress, special circumstances, loan processing, and other financial aid functions as assigned.
• Maintain accurate student records and documentation within financial aid and University systems.
• Monitor assigned student populations, reports, and workflows to identify outstanding requirements and potential issues.
• Protect confidential student and family information and maintain compliance with FERPA and applicable financial aid regulations.

• Partner with Admissions and other enrollment colleagues to support prospective and admitted students throughout the enrollment process.
• Participate in recruitment and yield activities, including visit programs, admitted student events, financial aid presentations, and individual family appointments.
• Support retention efforts by helping current students identify and address financial issues that could affect their ability to continue at Bradley.
• Develop an understanding of Bradley's institutional scholarships, grants, financial aid policies, tuition and fees, and other resources available to students.
• Help identify recurring student questions or process barriers and recommend opportunities to improve communication and the student experience.