Mental Health Associate - Adolescent Behavioral Health - Young Minds

Overview

Provides care to individuals with behavioral/emotional/mental health problems.

• Crisis Prevention Institute (CPI) Training within 3 months
• Basic Life Support (BLS) within 30 days - American Heart Association (AHA)

Required English Skills Advanced reading skills Advanced writing skills Advanced oral skills Communication Skills Ability to respond appropriately to customer/co-worker Interaction with a wide variety of people Maintain confidential information Ability to communicate only the facts to recipients or to decline to reveal information Ability to project a professional, friendly, helpful demeanor Computer Skills Basic computer knowledge:
Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications.

• Obtains pertinent information from referral sources seeking patient admission; assists in facilitating admissions
• Completes admission assessments (except for nursing components)
• Ensures compliance with legal components of admissions (voluntary/involuntary admissions, patients' rights, obtaining releases of information, 5-day request for release)
• Maintains sound knowledge base of advanced directives
• Administers/scores assessment scales per protocol
• Participates in interdisciplinary clinical staffing or ensures pertinent information is provided to team
• Develops, reviews, and revises plan of care on assigned patients
• Completes required documentation as appropriate including assessment scales
• Addresses the patient's strengths, impairments and interventions identified in the plan of care to achieve expected patient outcomes.

• Sets behavioral limits on patients according to unit policies, individual plan of care and behavior modification plans
• De-escalates patients utilizing CPI techniques
• Participates in application of seclusion/restraints when appropriate; provides monitoring of patients in such situation; completes appropriate documentation, including restriction of rights forms
• Provides supportive care to patients and families.
• Conducts safety rounds
• Assists patients in conflict resolution
• Role models stress management
• Ensures patient safety of unit by following policies/procedures and adhering to unit protocols and national patient safety goals

• Facilitates educational sessions, structured groups and psycho educational groups in accordance with the patient's plan of care
• Utilizes a variety of therapeutic models as appropriate to the clinical situation, but primarily has a brief therapy/cognitive behavioral therapy focus
• Ensures the milieu maintains a therapeutic environment
• Incorporates Recovery principles in all therapeutic interventions
• Documents interventions in a succinct and goal directed manner using DAR format
• Recognizes and reports abuse/neglect situations as required by law
• Provides support, sets limits, and/or facilitates learning from the situation when providing situational 1:1 intervention
• Adheres to group rules and scheduled groups start and end on time.
• Follows group content outlines in group manual and individualizes groups to needs of current patient population
• Engages patients to participate of all patients as appropriate in community meetings
• Interacts with parents/significant others to answer programming questions, patient progress, etc.

• Actively promotes and achieves customer satisfaction (patient, family, departments and physicians)
• Generates ideas for improving processes, treatment, and patient care
• Participates in Root Cause Analyses and assists in development of action plans and implementation of action plans
• Serves on unit-based and hospital-based committees
• Precepts new employees
• Follows through on assignments generated by Program Manager or unit committees
• Volunteers for assignments which are designed to affect needed changes.

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