Manager - Community Outpatient Behavioral Health & Substance Use Services

Overview

Responsible for coordinating day-to-day clinical services of IIAR; facilitates linkage of patients, clients and family members to needed services and procedures.

Certifications:

,

Education:

Master's Degree (Required),

Work Experience:

Behavioral health;
Leadership

• Will be able to provide all services provided by an Assistant or Clinician.
• Provides weekly and/or as needed supervision to clinical and nursing staff.
• Develops and maintains work schedule for clinical staff as needed.
• Monitor admission and discharge process.
• Is knowledgeable of and capable of utilizing and monitoring therapeutic interventions with clients who present a dual problem, mental illness/substance abuse.
• Responsible for selection and retention of personnel.
• Is a member of the SUD Leadership team and attends all meetings unless excused by supervisor.
• Is a member and participates in all QA.
• Supervises implementation of UnityPoint Health Standards of Excellence by clinical and nursing staff.
• Makes recommendations to the Director of Addiction & Substance Use Disorders concerning policy and procedure.
• Supervises the initiation of standardized protocols for clinical care where indicated.
• Ensures that patient/client treatment care plans are individualized.
• Ensures that procedures and treatment occur according to regulations, policy and procedures with attention given to age specific care and dual diagnosis care.
• Identifies and documents response to supervision.
• Documents employee's participation in and response to continuing education.
• Will complete employee evaluations in a timely manner
• Will follow all Federal Regulations and is responsible for regulatory inspections – keeping all records in accordance to SUPR, The Joint Commission, and DEA.
• Provides oversight for the Drug Overdose Prevention Program

• Actively maintains open communication & demonstrates a cooperative, teamwork style with patients, significant others, other staff members, other healthcare workers, medical staff and community. This is demonstrated through assisting staff as needed, providing back-up group counseling or informal counseling, making recommendations of policy and procedure updates/improvements, providing patient/ community education, answering phones correctly, etc.
• Attends and facilitates multi-disciplinary staffings.
• Maintains computer proficiency so that communications will be done in a correct manner. Stays abreast of Health IT updates and changes in regard to computer generated treatment plans.
• Demonstrates organizational abilities through correct prioritization of duties, efficient and appropriate usage of time, and effective utilization of support personnel.
• Will assist in the development and implementation of educational programs regarding chemical and non-chemical addictions.
• Will make recommendations to the Director of Addiction and Substance Use Disorders regarding the development of in-services and workshops deemed necessary to keep clinical and nursing staff updated regarding treatment approaches.
• Will make recommendations to the Director of Addiction and Substance Use Disorders regarding revising and updating patient/client education programs to reflect most recent data regarding addiction and relapse prevention.

• Attends and facilitates all mandatory monthly staff meetings, unless due to illness, vacation or supervisor approval.
• Attends all equipment/technique training as needed.
• Reflects UPH’s Standards of Excellence by his or her services and activities.
• Adheres to Social Work Code of Ethics.
• Completes all mandatory education and testing. All tests must have a 70% correct or more score to demonstrate competence (unless a specific score other than 70% is indicated).
• Participates in ongoing training as offered and mandated by UPH, regulatory bodies.
• Performs various departmental duties consistent with the Mission of UPH.