Pharmacy Technician

Answer inbound calls from patients, prescribers, and other healthcare professionals
Contact doctors to obtain necessary prescription information to properly fill prescriptions
Manage queues and work oldest orders first
Ensure correct shipment of specialty pharmacy orders
Assist pharmacists in obtaining information needed to dispense and adjudicate medications correctly
Translate prescription and dispensing information accurately into pharmacy dispensing software
Select medications, attach prescription labels, and package prescription information before pharmacist final check
Obtain and verify patient demographics, allergies, medication history, comorbidities, and payer information
Ensure adequate pharmaceutical and supply inventory, including ordering, receiving, verifying, and stocking
Work in other facility areas as needed with technician duties
Comply with applicable federal and state laws and ethical standards
Perform other duties as assigned

• High school diploma or GED or equivalent preferred
• National CPhT and/or registration/licensure required per employee's residing state's requirements
• Minimum two years pharmacy support experience or healthcare environment experience preferred
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

Demonstrates expertise in pharmacy support, including prescription processing, medication selection, and compliance with federal and state regulations. Proficient in managing patient information and inventory control within a healthcare environment.

• Pharmacy Support Experience
• National CPhT Certification
• Prescription Processing
• Inventory Management
• Patient Interaction

• Prescription Information Translation
• Medication Selection
• Pharmacy Dispensing Software
• Order Management
• Patient Demographics Verification

• Cooperative Interaction
• Respectful Communication

• National CPhT Certification
• State Registration/Licensure

• Specialty Pharmacy
• Healthcare Compliance
• Pharmaceutical Inventory
• Patient Care
• Medication History