IT Support & Operations Technician

TADA brings together data from across your ecosystem, provides end-to-end visibility, and delivers actionable insights. We deliver powerful applications and tools for collaboration and orchestration for supply chain, procurement, production, and logistics. We power complex supply chains from small companies to Fortune 500 companies in discrete manufacturing, CPG, retail, healthcare providers, equipment dealers and distributors.

Our revolutionary platform with groundbreaking Digital Duplicate technology connects people, products, and processes to provide collaboration, orchestration, and visibility across your entire enterprise ecosystem.

With our platform, we can unleash the magic of Data at supersonic speeds. Our unique Data Fabric and persona-based command centers connect data silos to increase revenue and drive efficiency.

For more information about TADA, please visit:

We are seeking a reliable, detail-oriented IT Support & Operations Technician to assist with day-to-day technical and operational tasks. This role requires strong troubleshooting skills, hands-on technical ability, and a proactive mindset. The ideal candidate is observant, organized, and able to see what needs to be done and take initiative to help keep systems, work spaces, and technology running smoothly.

• Troubleshoot hardware, software, and basic network issues
• Build, configure, and deploy desktop and laptop computers following documented procedures
• Set up and maintain user workstations, including monitors, peripherals, and cabling
• Assist users with meeting room technology (video conferencing, displays, audio, presentations)
• Physically organize IT equipment, storage areas, and work spaces
• Lift, move, and install equipment weighing 50 lbs or more when required
• Collaborate with team members to ensure smooth daily operations
• Follow and update technical documentation as needed
• Proactively identify and resolve issues before they escalate
• Assist with general IT and operational tasks as needed

• Strong troubleshooting and problem-solving skills
• Ability to follow technical documentation accurately
• Hands-on experience with computers and office technology
• Physically capable of lifting 50 lbs or more
• Highly organized with attention to detail
• Strong communication and customer-service mindset
• Ability to work independently and as part of a team
• Observant, proactive, and self-motivated

• Experience in IT support or desktop support roles
• Computer building or hardware repair experience
• Familiarity with meeting room AV systems (Teams, Zoom, projectors, displays)
• Experience in an office or enterprise IT environment
• Hands-on and physically active role
• Adaptable and willing to assist where needed
• Team-focused with accountability and follow-through
• Emphasis on organization, efficiency, and proactive support

TADA is an equal opportunity employer committed to diversity and inclusion. We welcome and encourage applications from qualified individuals of all backgrounds.