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IT Support Technical Support

Product Support Engineer: ITSM & Advanced Troubleshooting

Job in Peoria, Peoria County, Illinois, 61639, USA
Listing for: DSM-H Consulting
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology consulting firm in Peoria is looking for a Product Support Engineer with 3-5 years of experience. You will provide Level 3 product support, ensuring efficient operations for Client dealers and customers. Key qualifications include a working knowledge of ITSM processes and effective communication skills. The role requires collaboration with developers and application engineers to resolve technical issues. Ideal candidates will be adept at troubleshooting hardware and software problems in an office environment.
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