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Unified Communications Specialist

Job in Peoria, Peoria County, Illinois, 61639, USA
Listing for: Zachary Piper Solutions
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    Systems Engineer, Cybersecurity, IT Specialist
  • Engineering
    Systems Engineer, Cybersecurity, IT Specialist
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Zachary Piper Solutions is seeking a Unified Communications Specialist to support a contract focused on delivering secure, reliable, and uninterrupted DISA Voice Services. This position is located onsite at Scott Air Force Base, IL
, supporting a large-scale, mission-critical communications infrastructure environment.

Responsibilities
  • Perform engineering, sustainment, and maintenance activities for a large-scale, highly resilient IP voice and video communications infrastructure
  • Manage, configure, troubleshoot, and support services across voice, video, and data networks
  • Configure and maintain calling search spaces, route plans, partitions, route lists, and device profiles
  • Analyze and resolve complex issues involving SIP signaling, call flows, and remote site registration
  • Support routing, switching, firewall infrastructure, and ensure network security compliance
  • Conduct fault analysis and support voice infrastructure issue isolation and resolution
  • Validate, process, and implement change requests while contributing to technical documentation and operational reporting
Required Qualifications
  • 2 - 4+ years of experience supporting enterprise voice, VoIP, and network infrastructure environments
  • Experience with enterprise voice platforms such as Cisco, Avaya, or Oracle (CUCM, Unity, CUBE, Oracle SBC, Avaya Aura)
  • Strong knowledge of SIP signaling, call flows, and VoIP technologies
  • Experience with routing, switching, WAN principles, and network architecture
  • Strong troubleshooting skills across voice, network, and security systems
  • Active TS/SCI Security Clearance
  • DoD 8570 IAT Level II certification (Security+ CE or equivalent)
Compensation
  • Salary range depending on experience
  • Full Benefits Package:
    Medical, Dental, Vision, 401K, PTO, Sick Leave (as applicable), and Holidays
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