Unified Communications Specialist

Zachary Piper Solutions is seeking a Unified Communications Specialist to support a contract focused on delivering secure, reliable, and uninterrupted DISA Voice Services. This position is located onsite at Scott Air Force Base, IL
, supporting a large-scale, mission-critical communications infrastructure environment.

• Perform engineering, sustainment, and maintenance activities for a large-scale, highly resilient IP voice and video communications infrastructure
• Manage, configure, troubleshoot, and support services across voice, video, and data networks
• Configure and maintain calling search spaces, route plans, partitions, route lists, and device profiles
• Analyze and resolve complex issues involving SIP signaling, call flows, and remote site registration
• Support routing, switching, firewall infrastructure, and ensure network security compliance
• Conduct fault analysis and support voice infrastructure issue isolation and resolution
• Validate, process, and implement change requests while contributing to technical documentation and operational reporting

• 2 - 4+ years of experience supporting enterprise voice, VoIP, and network infrastructure environments
• Experience with enterprise voice platforms such as Cisco, Avaya, or Oracle (CUCM, Unity, CUBE, Oracle SBC, Avaya Aura)
• Strong knowledge of SIP signaling, call flows, and VoIP technologies
• Experience with routing, switching, WAN principles, and network architecture
• Strong troubleshooting skills across voice, network, and security systems
• Active TS/SCI Security Clearance
• DoD 8570 IAT Level II certification (Security+ CE or equivalent)

• Salary range depending on experience
• Full Benefits Package:
  Medical, Dental, Vision, 401K, PTO, Sick Leave (as applicable), and Holidays