Senior IT Analyst

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By clicking 'I Accept', you are agreeing to our use of functional, performance and targeting cookies.#Senior IT Analyst Applications page is loaded## Senior IT Analyst Applications Apply locations:
Peoria, Illinois:
Irving, Texastime type:
Full time posted on:
Posted Todayjob requisition :
R
** Career Area:
** Technology, Digital and Data
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* Job Description:

**** Your Work Shapes the World at Caterpillar Inc.
** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Join Caterpillar as a key contributor in shaping the future of our Product Support Commercial System (PSCS)—a business-critical platform that powers global aftermarket sales and claims processing. In this role, you won’t just support an existing system—you’ll help redefine it.

You will play a central role in evolving PSCS into the next-generation solution, driving improvements that directly impact our customers, dealers, and commercial performance. This is an opportunity to tackle complex challenges at scale, influence strategic direction, and deliver meaningful outcomes in a high-visibility environment.
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* What You Will Do:

** We are seeking a seasoned Senior Software Engineer that has responsibility across functional lines with individuals assigned in new feature development and/or maintenance of a new complex Global Warranty Management solution.
* Competent to perform (without close supervision) all programming, project management, and development assignments following an Agile Methodology; normally assigned the more complex aspects of systems work.
* Work directly on complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls.
* Work independently on complex systems or infrastructure components that may be used by one or more applications or systems.
* Drive application development focused around delivering valuable business features.
* Mentor and assist software engineers, providing technical assistance and direction as needed.
* Maintain high standards of software quality within the team by establishing good practices and habits, performing code reviews, etc.
* Design, test, and refine prompts and system instructions for large language models (LLMs) to support warranty workflows, decision support, reporting, and user assistance.
* Identify and encourage areas for growth and improvement within the team.
* Communicate with end users and internal customers to help direct development, debugging, and testing of application software for accuracy, integrity, interoperability, and completeness.
* Perform integrated testing and customer acceptance testing of components that require careful planning and execution to ensure timely, quality results.
* The employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.
** What You Have:
*** Education Requirement:
Bachelor’s degree in Information Technology, Management Information Systems, Computer Science, or a related field

* Experience:

At least 5-7 years of hands-on experience as an application developer, with proficiency in Java and JavaScript.
* Software Development:
Knowledge of software development tools and activities; ability to produce software products or systems in line with product…