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Warranty Transformation UX​/UI Designer

Job in Peoria, Peoria County, Illinois, 61602, USA
Listing for: Diversified Services Network
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    Digital Media & Production, UI/UX Design, Web Developer, IT Consultant
Job Description & How to Apply Below

Warranty Transformation UI/UX Designer

UX/UI Design | Warranty Platform | Enterprise Digital Transformation

Full-Time | On-Site | 5–7 Years Experience

Diversified Services Network, Inc. (DSN) is seeking a full-time Warranty Transformation UI/UX Designer to join our team in Peoria, IL! We offer full benefits, PTO, 401k, and more! If you are a creative, detail-oriented UX/UI designer passionate about building transformational digital experiences that drive simplicity and efficiency at scale within an extremely reputable, stable Fortune 500 company — let's talk!

Position Overview

We are seeking a Warranty Transformation UI/UX Designer to play a critical role in facilitating, generating, and executing transformational user experiences for a new warranty solution platform, fully on-site in Peoria, IL (5 days per week). You will work closely with dealers and cross-functional teams spanning product groups, industry teams, global purchasing, global quality, finance, IT, digital, and more — translating user needs into frictionless experiences that drive a new level of efficiency and simplicity for warranty operations worldwide.

Key

Contributions & Responsibilities
  • Analyze and document business requirements and new web features; partner with digital product owners and process owners to capture UX/UI needs.
  • Provide and facilitate design thinking activities to support digital solutions; create journey maps, user flows, and personas.
  • Create wireframes, visual design assets, interactive prototypes, and high-fidelity mockups; deliver polished, production-ready UI designs.
  • Align deliverables to a user experience strategy that ensures a common, unified, end-to-end experience across the warranty platform.
  • Integrate the warranty platform UI/UX roadmap into the overall warranty transformation program.
  • Conceptualize and communicate design ideas clearly to stakeholders at all levels of the organization.
Team Structure & Work Environment

You will collaborate closely with a wide range of internal stakeholders and dealer partners, working across product groups, industry teams, IT, digital, finance, and global functions as part of an enterprise-wide warranty transformation program.

This is a fully on-site role, 5 days per week, in Peoria, IL.

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