Manager - Technology Solutions Partner

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Technology, Digital and Data

This role will lead a team of information technology professionals to close the gap between business strategy and technology solutions by partnering closely with business leaders and enterprise IT teams. The Manager – Technology Solutions Partner will shape, design, and deliver business‑relevant technology solutions that enable customer‑focused capabilities aligned with corporate strategy, innovation, and execution.

• Strategic Business Partnership – Engage with business executives and functional leaders to understand priorities, operational challenges, and growth objectives and translate those into IT solutions that adhere to enterprise principles and architectural standards.
• Solution & Process Co‑Creation – Define and co‑develop end‑to‑end business processes and enabling technical solutions to address identified challenges, ensuring solutions are practical, extensible, and measurable.
• Automation & AI‑First Mindset – Champion an automation‑first and AI‑enabled approach to design, embedding digital, data, and intelligent capabilities to drive efficiency and scalability.
• Stakeholder Communication & Transparency – Provide clear, concise communication to business leaders, IT leadership, Enterprise Architects, and global architecture communities on solution direction, trade‑offs, risks, and progress.
• End‑to‑End Lifecycle Accountability – Act as the trusted liaison between business and enterprise IT across the full solution lifecycle—from product introduction to deployment, transition to support, and ongoing enhancement.

• Business Acumen – Knowledge of business concepts, tools, and processes needed to make sound decisions in context and apply this knowledge appropriately.
• Customer Focus – Understanding customer needs and satisfaction as primary considerations in all decisions and using that information to create customized solutions.
• Knowledge of Organization – Familiarity with the company’s vision, structure, culture, principles, values, and code of ethics; ability to align capabilities with business goals.
• Planning – Tactical and strategic planning skills that support operational, short‑term, and long‑term business plans.
• Influencing – Effective influencing tactics and strategies to impact decisions within and outside the organization.
• Relationship Management – Building and maintaining healthy relationships with clients, vendors, and peers.
• Collaborating Globally – Ability to network and collaborate with people from diverse cultures and countries.

• Experience as an IT business relationship manager, technology business partner, product/platform leader, or IT engagement leader.
• Background supporting sales, marketing, customer experience, dealer, or CRM capabilities.
• Strong executive communication and stakeholder management skills.
• Ability to lead teams through ambiguity and transformation.
• Experience working across regions and cultures.
• Familiarity with enterprise architecture, portfolio governance, vendor management, and digital transformation.

• Position is based in Peoria, IL.
• Must be able to travel up to 50% internationally.
• ISE/Payroll Transfer not available.
• This position requires working onsite five days a week.
• Relocation is available for this position.
• Visa sponsorship is not available for this position.

$ – $

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement
• These benefits also apply to part‑time employees

Posting Dates:
June 19, 2026 - July 5, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.