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Hybrid Product Support Engineer II – Escalations
Job in
Peoria, Peoria County, Illinois, 61639, USA
Listed on 2026-08-22
Listing for:
Cullerton Group
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Cullerton Group in Peoria, IL is seeking a Product Support Engineer 2 for a hybrid role (1–3 days in office) on a 12-month assignment. You will support Tier 1 advisors, research issues, and coordinate with internal teams to drive resolution.
You will document findings, monitor SLA progress, and help improve FAQs and knowledge articles. Requires 1–3 years in customer or technical support; up to 25% travel. Potential for permanent employment.
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