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Global Telematics Support Specialist
Job in
Peoria, Peoria County, Illinois, 61639, USA
Listed on 2026-09-09
Listing for:
Caterpillar Brazil
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Caterpillar is seeking a Technical Support Analyst to provide worldwide support for digital products and telematics connectivity issues. You will act as a Telematics SME, manage cases, perform triage, and ensure timely resolution while maintaining proactive communication with customers and internal teams.
The role requires experience in Telematics or tech-based customer service, familiarity with Cat Digital products, and strong troubleshooting skills across hardware and software.
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