Order Management Coordinator

Warehouse And Distribution Associate

Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics.

By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

Efficiently and effectively warehouse and distribute Maui Jim product to all distribution centers and customers both domestically and internationally. Provide outstanding customer service and support to all internal and external customers.

Hours:

Monday-Friday 9:00AM-5:30PM

Pay: $20/ hour

Drive accurate and on time delivery for core outbound orders by handling order flow during a designated time frame. Strive for accuracy and proactively seek solutions for potential problems with constant communication between Sales support, Customer Service, and department leadership.

Prepare hourly batches for picking which includes monitoring tickets for special requests, printing proper labels, accurate pick cart set up, and understanding priorities based on order type and carrier pickups.

Monitor hourly deliveries that have not processed and work to resolve issues.

Review tickets at hourly print to pre-sort display and My Maui orders.

Systematically create waves and batch orders based on order profile.

Create delivery, waves, and transfer orders for drop ship and web accounts.

Print stickers for DC and Luxottica orders.

Assist with set up of special handling orders in terms of proper label printing and pick cart set up.

Work with the supervisor group on managing order flow. Anticipate potential back-order situations, work with team to quickly bring these to order completion.

Monitor order flow inbox to offer support for orders needing cancelled or reversed for change. Professionally communicate with Sales Support, Customer Service, and teammates about ship times, order priority, quality, labeling, and accuracy.

Process Shipment Routing, including updating deliveries with routing information.

Responsible for the sticker printing, sort, and set up of materials for Luxottica orders.

Assist with MM conversions and reconciliation.

Provide backup support for order management, picking, packing, and shipping.

Encourage and drive change. Operational excellence is the goal, and there is always room for improvement.

Perform all other duties as requested or required.

High school graduate with 2+ years fulfillment or warehouse experience. Advanced customer service experience required.

Ability to professionally communicate across all levels of the business

Strong SAP Knowledge

Ability to multi-task and prioritize

Ability to work in a neat and well-organized manner

Ability to take initiative and make decisions

Ability to work in a team environment

Strong ability to identify operational improvement opportunities

Ability to provide outstanding customer service

Positive attitude and behavior

Aloha Spirit

Ability to lift 40 lbs independently

Ability to move at a fast pace

Ability to stand for long periods of time

Ability to key data into a computer for extended periods of time

Ability to pick orders off the shelf

Ability to push/pull carts

Salary is only one component of total compensation at Maui Jim! You will also gain an amazing benefits package. Rounding out our benefits and compensation is our Aloha culture work environment.

Low Insurance Premiums on Medical, Dental, and Vision

Flexible Spending Accounts

Health Savings Accounts (with Company Match)

Short Term and Long-Term Disability

Voluntary Critical Illness, and Accident Coverages

Tuition Reimbursement

Paid Paternity and Maternity Leave

Paid Time Off

Paid Holidays

Company Paid Life AD&D Insurance

Voluntary Life & AD&D Insurance

401K Match

Paid Bereavement

Employee Assistance Program

The benefits listed above apply to U.S. roles and may vary by state or country.

Compensation and benefits are determined based on several factors, including job level, market location, job-related knowledge and skills, individual performance, and experience. All plans are subject to eligibility requirements.