Operational Programs Manager

TRIGO Global Quality Solutions has a current opening for an Operational Programs Manager to join our Heavy Transportation team! This role will be based out of our Peoria, Illinois office with travel as needed.

The Operational Program Manager supports operations by guiding new facility launches, stabilizing underperforming sites, and providing interim support during leadership gaps. It drives focused improvements in throughput, quality, safety, and cost while contributing to deployment and expansion projects. Clear communication, documentation, and stakeholder alignment ensure consistent execution across all initiatives.

Director of Operations or Director of Planning and Deployment

• Support new facility and service start-ups, ensuring operational readiness and smooth transitions.
• Assist underperforming sites by identifying root causes and coordinating quick corrective actions.
• Provide interim operational support during leadership gaps to maintain continuity and performance.
• Drive targeted continuous improvement efforts focused on throughput, quality, safety, and cost.
• Contribute as a project team member on deployment and expansion initiatives.
• Keep stakeholders aligned through clear updates, documentation, and progress tracking.
• Other duties as assigned

Hard skills Values & attitudes

Full proficiency in speaking, writing, and reading in English

• Strong understanding of TRIGO operations, including throughput, quality, safety, and cost drivers.
• Ability to quickly assess operational issues, identify root causes, and coordinate effective solutions.
• Skilled in process improvement methodologies and applying practical, data-driven enhancements.
• Effective communicator with the ability to align cross-functional teams
• Comfortable adapting to changing priorities and working in fast-moving environments.
• Proven ability to handle multiple projects and high-priority items simultaneously.
• Detail-oriented, professional, and reliable.

• Team player
• Caring for people
• Open-minded

• Reactive
• Resilient to pressure
• Rigorous

• Customer-oriented
• Reliable & trustworthy
• Flexible

• Autonomous
• Innovative
• Daring

Work experience in manufacturing or supply chain related supervision or management is preferred

Bachelor’s degree in a related manufacturing or management field is preferred

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20 countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training. The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries.

TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual’s qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

TRIGO Global Quality Solutions appreciates receiving all expressions of interest; however, only those candidates invited for an interview will be contacted.

TRIGO Group