Senior Project Manager – Chief of Staff

• Manage the operational 'rhythm of the business' for the tower, including the design, execution, and optimization of leadership meetings, business reviews, and goal/OKR tracking.
• Lead internal communication strategies and channels (e.g., Slack, team newsletters, executive comms and decks) to ensure strategic alignment and transparency across the organization.
• Drive associate engagement and culture initiatives, analyzing team sentiment/AAS to design impactful programs that enhance morale, retention, and inclusion.
• Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company.
• Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escape as needed; manage complex up and downstream project impacts.
• Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.
• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation.
• Conduct regular meetings with the project team. Document progress and report to stakeholders on project status.
• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
• Forge relationships with key stakeholders to ensure delivery of commitments.
• Identify ways to improve and streamline business process.

• Bachelor’s Degree or Military experience
• At least 3 years of Project Management experience
• Masters / MBA degree (preferred)
• At least 5 years of Project Management experience (preferred)
• At least 1 year of People Management experience (preferred)
• PMP, Lean, Agile or Six Sigma certification (preferred)
• Strong communication and collaboration skills
• Strong problem solving and influencing skills
• Work experience achieving results with complex projects.

Demonstrates expertise in Project Management, including the design and execution of complex, cross-departmental projects while ensuring strategic alignment and stakeholder engagement. Proficient in leveraging communication strategies and problem-solving skills to enhance team morale and streamline business processes.

• Project Management
• PMP Certification
• Agile Methodology
• Lean Methodology
• People Management

• Project Planning
• Goal Tracking
• Risk Management
• Budget Management
• Stakeholder Engagement

• Strong Communication
• Collaboration Skills
• Problem Solving
• Influencing Skills

• PMP
• Lean
• Agile
• Six Sigma

• Operational Rhythm
• Associate Engagement
• Culture Initiatives
• Business Process Improvement

• Slack
• Project Management Software