Housekeeper Lead - Proctor

Overview

To lead and support the continual development of Proctor Hospital and its affiliated entities in a manner which meets customer valid requirements of the Environmental Services Department in a manner which is cost effective and supports both team and individual goals. To be responsible for a shift schedule and provide functional guidance and to fill in when the manager is not available.

Performs high quality of work within established standards. These are the established standards.

Cleaning Procedure:

Follows departmental cleaning procedure for entire cleaning process.

Consistency/Thoroughness/Discrepancies:

Ensures areas are cleaned thoroughly and consistently with little or no discrepancies (ex: high dusting, regular dusting, etc.).

Safety & Sanitation:

Observes and follows Safety & Sanitation guidelines (wears proper Personal Protective Equipment gloves).Puts Wet Floor signs out and removes them.

Performs any and all duties assigned by manager and/or director.

Training &

Competency:

Provides documented initial training for new employees on department cleaning procedures.

Provides documented on-going training for existing employees.

Conducts yearly competency on existing employees based on manager referrals.

Meets Patient Satisfaction goal in assigned areas for Cleaning and Courtesy

Performance Reviews:

Assists manager in giving performance reviews.

Gives feedback on employees to manager daily.

Develops Individual Competencies for Equipment Develops Individual Competencies for 'Department' Specific areas

Develops 'Task' Specific Competencies Facilitates and Coordinates Product, Equipment, Task and Departmental In-services Performs amount of work as outlined by standard measurements

Completing Schedule/Work Assigned:

Schedules is completed on a daily basis.

Discrepancies explained to manager/charge person.

Accepts manager's directions to perform outside schedule and/or seeking to perform outside schedule.

Completes project work assigned.

Productive use of time:

Performs projects in own area.

Implements procedures to increase productivity.

Constantly seeking to perform outside schedule.

Ensures bed ‘turn' times meet Department measurements.

Initiative:

Requests directions to perform in other areas.

Initiates project work in own area.

Seeks to perform outside of schedule.

Assistance to manager

Makes rounds for manager or director.

Performs weekly inspections, with being patient rooms per their performance goals. Responsible for providing functional guidance to employers to assure smooth department operations.

Monitors schedule for changes:

Reviews computer for checkouts.

Follows manager’s recommendations on controlling overtime.

Arranging Daily

Schedule:

Assess the daily workflow of the environment and make changes as necessary.

Chemical/Cleaning/Equipment:

Maintains knowledgeable of duties, material and equipment used (i.e. thoroughly familiar with chemical usage and operation of equipment).

Stress/Changes/Flexibility:

Deals with stressful situations and/or emergencies in a resourceful and effective way.

Adapts to all changing routines.

In-services/ Skill Development:

Attends required In-services (i.e. Radiation Safety, Fire Safety, etc.)Continues education in skill development.

Computer:

Maintains ability to fully use the HBOC system.

Scheduling:

Maintains knowledgeable of all schedules in order to make decisions on efficient use of staff.

Fills in when needed.

Ensures all hazardous and infectious waste materials are handled appropriately.

Assigns people as needed.

Completes meeting room Set-ups Maintains knowledgeable of all meeting room set-up procedures.

Performs set-ups when no set-up tech is available

Assures that equipment is in good repair and workable.

Has a good working knowledge of all equipment.

Trains new employees on proper operating procedure of various equipment.

Ensures equipment is properly maintained (vacuum bags changed, filters changed).Ensures carts are wiped down and ready for next day and that carts are polished.

Checks housekeeping closet is neat and organized.

Ensures housekeeping closet is properly stocked.

Ensures housekeeping closet floor and mop sinks are clean.

Audits items in closets and ensures…