Call Center Supervisor: Training & Performance Leader
Job in
Peoria, Peoria County, Illinois, 61639, USA
Listed on 2026-08-22
Listing for:
Jobtailor
Apprenticeship/Internship
position Listed on 2026-08-22
Job specializations:
-
Management
Job Description & How to Apply Below
Jobtailor is seeking a Call Center Manager in Peoria, IL to lead and coach direct reports, ensuring professional customer service and efficient daily operations. The role requires a strong background in insurance calls, policy interpretation, and team development.
The successful candidate will drive process improvements, manage workflow, and participate in interviewing and staffing efforts to sustain high performance and reliability across the department.
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